FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 2pm, Check Out before midday. Please let us know in advance what time you intend to check in.
• Is the price per room/apartment or per person?
  The price is per room.
• Is breakfast included in the price and what type of breakfast?
  Yes, full American buffet breakfast is included in the rates.
• Can we settle the bill on arrival?
  Yes, you can settle the bill upon your arrival or upon your departure. The means are: VISA card, Mastercard, Americain Express, JBC, cash.
• Which languages are spoken at the reception?
  Our reception team speaks: German, Spanish, English and French.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  We have 2 lifts bringing to our 7 floors.
• Are there quiet, private, romantic rooms?
  All our rooms are quiet.We have romantic rooms facing our garden or terase.
• Do the rooms/apartments have a terrace/courtyard?
  No, they do not.
• Do the rooms/apartments have a balcony?
  We do have rooms with a Parisian balcony.
• Do you have non smoking rooms/apartments?
  Yes we have both non smoking rooms and smoking rooms. Please advice us upon your booking.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, there is a TV with international channels in all rooms.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, there is.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  All our rooms have individually controlled air conditioning without any charge.
• Do you have an Internet/E-Mail point in the Property?
  We do have an Internet Point at the bar.
• Is there a swimming pool? When is it open?
  No, there is not.
• Is parking or garage available?
  We have several public parking near the hotel.
• Where can we rent a car?
  The nearest agency is at the Gare Austerliz. Our reception team would make the arrangement for you.
• Which is the nearest airport?
  The nearest airport is Orly, but you have easy acces also from Roissy Airport. We have also easy acces to Charles de Gaulle.
• Do you have a pickup or shuttle service from and to the airport?
  Yes, we do. We can arrange pick up in both airports and train stations.
• Which is the nearest bus-stop?
  From the hotel you can reach 8 different bus lines.
  The nearest is in Rue des Ecoles, less than 100 metres far from the entrance.
• Which is the nearest railway station?
  The Gare d'Austerlitz (1 km).
• Which is the nearest / how far away is / how do we arrive from the underground / subway stop?
  We are situated just a few minutes from the metro station Maubert Mutualité, line 10. You can as easily reach line 4 in Saint Michel or the RER B and C Saint Mihel Notre Dame.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, there is not.
• Are pets welcome?
  Yes, pets are welcome.
• Is there a restaurant in the Property?
  No, there is not but we have special partnerships with fine restaurants, all within walking distance from the hotel.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes, you can. Each room has Internet connection by the phone line.