Travellers Reviews
Submitted by Neal Modlinski, Muskego, WI, United States
Almost everything was in order. However because we arrived earlier than anticipated, we were assigned the same type of room but the accompanying paperwork stated a different room number. This caused some concern and minor issues in redeaming package offerings.
...
The web site could not possible detail all the room types, sizes, inclusions, etc. So when we did get our room, we were surprised to find the AGE of the interior. Much older and worn than anticipated.
The staff was excellent. Kudos to the most energetic receptionist I've ever met in a hotel. That women was so excited in everything she did, it wore off on all those engaging in conversation with her. Just wished we got her name to give a huge THANK YOU. Same hold true to the maintenance man who serviced a light bulb during our last night's stay. He even offered to take us to Breakfast the next day so he could speak more American! Not English, AMERICAN! Very nice guy!
...
Only reason it is not a VERY good value was the age of the room decore. Needs more light, less drafty windows, less heat on second floor and more heat on first. The location was supreme! Very easy access to the Metro to go anywhere.
...
Let's get the negative out of the way. Basically the age of decore within the hotel rooms. And the way the front doors operate. One time we were stuck between doors for 5 minutes as the outside door needed to close before the front would open. Everytime a person walked by on the street, the outside door would open.
Positive... Location, Location, Location.
Staff was nice and accomodating. Bar was small but well stocked. Breakfast was very efficient and is a great selling point since the prices of food in Paris is extreme! Great Family Package.
For the Web site, would like more pictures, menu items, distances w/pictures to the main attractions and neighboorhood info. Found we were close to the asian area which was one of few areas open all Christmas day
...
Excellent location. Not much on the inside. Literally right across the street from the Louvre and steps away from the Metro. Main street primarily Tourist Junk Shops, but one block north and your into some real authentic shops and cafe's. No need to eat anything but Breakfast at the hotel, for there are so many other places to try. Would return simply for the location.
|
Contact Neal now!
|
Submitted by dianne dance, Guelph, Canada
dianne has left no specific comment, however has rated the overall satisfaction rate with a 70% score, his arival experience with a 91% value and his check-out with a 78% rate. |
Contact dianne now!
|
Submitted by Ted Hanisch, Risor, Norway
Ted has left no specific comment, however has rated the overall satisfaction rate with a 49% score, his arival experience with a 91% value and his check-out with a 61% rate. |
Contact Ted now!
|
Submitted by Harold Coombs, 44 Firby Road, United Kingdom
excellent
...
excellent
...
excellent
...
A high class, good value for money hotel in the heart of Paris
|
|
Submitted by William Campbell, Newtownabbey, United Kingdom
I wasvery pleased with this property. It was an excellent hotel with good staff and a vast array of facilities. It exceeded my expectations.
...
Superb location, superb accommodation, superb staff. I have already and will continue to recommend it to my friends.
|
|
Submitted by Roger FINN, Portsmouth, United Kingdom
none
...
My last visit was on business in 1980 when the hotel was warm,helpfull and friendly,and this has not changed now in 2005.Thankyou for a lovely time.Roger & Anne Finn.
|
|
Submitted by Linda O'Connor, Dublin, Ireland
The hotel is in an amazing location, so very close to all the major attractions and on a very attractive street. I dont think that this is sold as strongly as it could be, it is the main reason why i would recommend this hotel in the future.
...
Expensive but very lovely. right in the middle of everything you come to paris to see. Wonderfull garden just outside the door, with the main attractions all within walking distance.
|
|
Submitted by Iona Aylen, Ludlow, Shropshire, United Kingdom
We were met from the airport so directions not relevant. Excellent service. Only minor issue was avaialbility of pool, which was advertised but unavailable.
...
Proximity to exceptional park was not 'sold' to us - a definite bonus.
...
Reliable and few surprises
...
Excellent - need to make sure thattey getthe right priced deal though as I am sure standard tariffs are high.
|
|
Submitted by Susan Mott, Bexley, OH 43209, United States
The location and the basic amenities were excellent. We would stay there again!
There were however afew items that were not consistent with what we had expected: (1)there were no concierge services (for example,to help us obtain tickets);(2)More then once, the maids entered our room when we were there without asking;(3)there was no internet service--it was down the whole time we were there.and (4)there were no keys to the room safe--which we were told was no longer operative.
...
As I said, we would stay there again. The location, the ambience, and the general friendship of the staff, were superior.
|
|
Submitted by Warren Wilmot, Cockatoo, Vic 3781, Australia
Warren has left no specific comment, however has rated the overall satisfaction rate with a 62% score, his arival experience with a 91% value and his check-out with a 78% rate. |
|
Submitted by Lubomir Roman, bratislava, Slovakia
Very good location, nice hotel, quite good price for Paris
|
|
Submitted by Richard Dixon, Luton Hoo, United Kingdom
A nice hotel with organised and friendly staff. However, the bedroom decor and bedroom corridors need a refurbishment, they look a little tatty and tired and at the prices charged they should be smarter.
|
|
Submitted by Astushi Okawa, Tokyo, Japan
Astushi has left no specific comment, however has rated the overall satisfaction rate with a 53% score, his arival experience with a 83% value and his check-out with a 78% rate. |
|
Submitted by Peter Pleier
Arriving by car was no problem, you just leave it in front of the hotel and the concierge took care of it.
...
The romantic package we booked was a wonderful experience and worth its money.
...
Everything went fine.
...
We felt that the hotel atmosphere is much better than you may expect by looking at the pictures on the website.
...
If you are married and want to have a second honeymoon, the romantic package will be the answer.
|
|
Submitted by Anthony Alongi
Very convenient way to book a hotel in Paris and a very good selection.
...
Didn't know that it existed
...
No need. Previously lived in Paris so we knew exactly what we wanted to do.
...
Description of location would be a benefit and a positive to many travelers. Ideally located near major museum and directly opposite main east-west Metro line makes it a perfectly situated hotel for those looking for quiet evenings.
...
Very convenient. Good descriptions and honest.
...
Perfectly located hotel. Large but with friendly and helpful staff. Rooms were nice but the comment about recent renovation is a bit of a misstatement as our two rooms, while clean, were not bang up to date.
|
|
Submitted by Jeremy Macdonald
Wrong room initially but moved without any problems.
...
Very enjoyable.
...
High quality accomodation in an excellent location.
|
|
Submitted by Patrick McCann
We had a transfer to the hotel but the flight was delayed so nobody was at the airport when we arrived.
...
The check out was terible. The front desk staff was very rude, to the point that we would never consider staying here again. We called the front desk the day before to arrange for a ride to the airport but it was not arranged as well.
...
The hotel was nice but I would recomend to my friends to never stay here.
|
|
Submitted by Stuart
Excellent throughout. Thoroughly enjoyed our stay.
...
Excellent throughout. Thoroughly enjoyed our stay.
...
Excellent throughout. Thoroughly enjoyed our stay.
...
Excellent throughout. Thoroughly enjoyed our stay.
|
|
Submitted by Kaylene
We received a very warm welcome by the staff at the Clarion-St. James and the room was larger than the one we had reserved.
...
We were very impressed by the courteousness of the hotel staff, with the exception of one woman who seated us for breakfast. However, I am pleased to see that the image of the aloof Parisian has long gone. The Parisian people are delightful and should be incredibly proud of their city.
...
This hotel is perfectly located for visiting all of Paris' most famous sites. Good value for money.
|
|
Submitted by Marguerite
As a special deal, the hotel arranged for a driver to meet us at the airport and drove us straight to the front door of the hotel, at no extra cost. It was the perfect start to a perfect break.
...
While we were there the restaurant was closed for refurbishment. I feel this should be advised on your website.
...
A truely Parisian hotel in the heart of Paris. Perfect for a romantic break. I certainly hope to be back in the future.
|
|
Submitted by Barbara
We enjoyed our visit at the Clarion St James & Albany. THe staff was very helpful and welcoming. This was my 2nd visit at this hotel and the first for my granddaughter. We liked your new pool. I would definitely stay there again.
|
|
Submitted by susan
We enjoyed our stay very much. The staff were very courteous and professional, and the hotel itself was most attractive. The breakfast served daily was excellent, and the spa and pool were lovely. I would definitely recommend this hotel to friends, and would gladly stay there again.
...
I was pleasantly surprised by the 'palatial' architecture and history of the building. The room itself was clean and well-kept, although the king-size bed was two beds put together, so that there was a division in the center. But truly, I have no complaints.
...
The location - near the Louvre, Place Vendome, the Tuileries, Place de la Concorde - was not clear to me before arriving, but once I was in Paris, I realized what a fabulous location the hotel was in.
...
A historic 'palatial-style' bit of architecture, with excellent staff, a lovely spa, delicious breakfast, good bar and common rooms, a beautiful dining room in a great location. The room itself was clean and well-kept, but not 'luxurious' as a more modern hotel might be, but I didn't go to Paris to spend time in the hotel room. It certainly met our needs very well.
|
|
Submitted by Deborah
Location is fantastic, you can walk almost everywhere or catch a train.
...
Great location, very clean and inviting.
|
|
Submitted by Angela
we were collected from the airport by the hotel which made things easier.
...
we booked the Romantic Package which was absolutely fabulous and the staff could not do enough for us.
...
no problems with checkout -bill was prepared and came to the amount expected.
...
Ideally located,well appointed and a must to return to!!
|
|
Submitted by Angel
Angel has left no specific comment, however has rated the overall satisfaction rate with a 88% score, his arival experience with a 93% value and his check-out with a 83% rate. |
|
Submitted by Bill
Excellent value and location
|
|
Submitted by Sally
Excellent service from the reception staff
...
Excellent support from the concierge who was exceptionally helpful with the baggage.
...
Very good location, excellent staff who are very polite and friendly. Hotel rooms are good but not exceptional, I would certainly stay there again.
|
|
Submitted by Kurt A.
none
...
Located near the centre
Spacious rooms
Swimming pool (with a rather small Steam bath)
Nice Breakfast room and buffet
|
|
Submitted by Evanna
I would recommend this hotel for a family of 4 - large spacious junior suite. Would definitely stay here again
|
|
Submitted by Donald
The only thing about our stay that I did not like was that the room we had, Nr. 427 was so small. It was ok in all respects except for the size. If we go back to Paris again, and I am sure we will, I will reserve a larger room even if it costs a little more.I don't think there is too much controle over the room preparation before the guests check in. There was only one peignoir in the room. we had to request a second one. The kleenex box in the bathroom was empty. It was refilled the next day when I left the container open. There was no magnifier mirror in this bathroom even though the website shows one. Perhaps this is only for the more expensive rooms. There should be hooks on the inside of the bathroom door so that you could hang the peignoirs there.
...
As far as I could see there was no mention of parking facilities in the hotel. I thought we would have to use one of the local public parking garages in the neighborhood. When we inquired at checkin, we were told we could keep the car in their parking under the hotel and they would park the car for us and bring it up whenever we wanted it. This we found very convenient.
...
The hotel was excellent. They take very good care of all of the facilities. The bar and the breakfast room are fistrate and very well managed. The interior of the hotel is kept very clean and well maintained.Unfortunatly, we did not have time during this trip to take advantage of the beautiful pool or exercise room, but the next time we go to Paris we will be sure to do so.
|
|
Submitted by paul
Romantic and central with good swimming
pool. Good access to Tuileries Metro is
a bonus
|
|
Submitted by Oleksandr
The property needs renovation, the restaurant should have more extensive menu
...
1/The hotel is situated in the very nice place,2/ the fact that it has a pool and hammam makes your stay more pleasant in cold and in hot season.
|
|
Submitted by Jeff
We requested check-in on arrival, but could not get a room at 9a.m. due to booking and were told we could not get a room until 1:30. However, a nice gentleman at the desk (Mahmoud) was able to get us in at 11:30. He was terrific!
...
It is a nice hotel, excellent bar and in a wonderful location.
...
The staff, expecially the bellman were very good, especially getting taxis in the morning. On the last day, he did a great job because that was the start of the transit strike.
...
N/A
...
Good value, good location - would recommend it.
|
|
Submitted by Caroline
Caroline has left no specific comment, however has rated the overall satisfaction rate with a 79% score, his arival experience with a 74% value and his check-out with a 78% rate. |
|
Submitted by Jaime
As we stayed only two nights, we didn't use the spa and other facilities included in the voucher. Our feeling is that if we had wanted to use them we would have been able to do it.
The quality of the rooms was good. We don't mark 'very good' because we stayed in the most standard room type. It was just fine, as we expected.
The staff was helpful, but I must say that their English wasn't fluent. Sometimes it was difficult to make ourselves understood. In addition, I think that the hotel staff should be a little bit more prepared to providing helpful suggestions regarding how to enter the main Museums without queuing to buy tickets. Once you're out of The Louvre, for example, you know what you should have done to enter without queuing. The hotel staff should know it too.
...
Comfortable and extremely well positioned, close to almost every place of interest in Paris for the first two - three days of stay
|
|
Submitted by William
Excellent porter, very polite and helpful.
|
|
Submitted by laura
Check in was very quick. As soon as I gave them my name they immediately knew who we were. Good experience
...
The only inconvenience we had, was that we had to wait for four days until there was a lock available for the safety deposit box. so we had to keep our passports, plane tickets and cash at the reception which wasn't practical at all, at least for us.
...
Just as the check-in, it was very efficient and quick.
...
I don't remember very well the review, but I think you should mention that it has a great location, you can find almost everything in walking distance. This of course in case it is not mentioned.
...
Great location, excellent facilities. Staff very polite and helpfull.
|
|
Submitted by mary
The room was spacious and clean, but it did not have a proper sitting area and the furnishings were showing some signs of wear
...
If guests wish to use the swimming pool there are too few lockers in the spa area and they must walk through the hotel in dressing gowns and slippers - which was a little odd
...
Conveniently situated for all the major sights, a comfortable hotel with a lovely central courtyard and a swimming pool. Quiet with friendly helpful staff. Eat away from the hotel, the restaurant has a limited menu and the food is farly average.
|
|
Submitted by rodolph
pretty expensive but on a triple A location in Paris
|
|
Submitted by Dominika
The quality of the rooms in terms of size and sound-proof expectations was very poor. My room was cramped, poorly lit and with uncomfortable bed. I will not use this hotel again.
...
The hotel rooms are not on par with the impressive lobby/ lounge, which is over-emphasized in the website.
...
Not worth the money despite the great location.
|
|
Submitted by Sonia
No Concierge service. no clue of the restaurant of the area. Poor service in terms of 'tourist' information
...
Big mess at the reception on check out time. They didn't knew if the room was payed or not.
Big mess and nobody to pick up and store our luggages (again to have them back)
Reception completely disorganised on Sunday morning
...
Certainly a correct hotel but we got a bad room (small, noisy, old...)The room didn't worst 220 Euros a night, even in Paris and even if great location.
|
|
Submitted by Ratko
I booked junior suite in a 4* hotel and received one open space under the roof. A room that they called suite. In addition I had to climb a few stairs with baby pram. The bathroom was dirty and without good drainage in the shower cabine. Overall very bad experience.
...
This hotel does not deserve 4*. Accomodation and breakfast facilities are in the less than 3* category.
...
You should add pictures of: breakfast area, junior suite accomodation and entrance from Rue Rivoli (taxi drivers missed several times the entrance)
...
Not worth staying
|
|
Submitted by nigel
the hotel rooms were very small for what we expected, for a superior room this was very poor.Having been to paris 3 times this hotel was not value for money, it was very expensive and didn't give much in return. The breakfast room and food was terrible, room service was no better, all in all a very bad experience of this hotel. We will not be staying there ever again
...
very expensive, not good. Do not go any where near this hotel
|
|
Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 100% score, his arival experience with a 83% value and his check-out with a 89% rate. |
|
Submitted by Anonymous
We arrived at noon and were immediatly taken to our rooms without having to wait for the 'check in time' - Very much appreciated
Requested a double bed and received two single beds - a little small for a 1.86M man.
...
Good bathroom and shower facilities.
...
Terrific American style buffet breakfast.
...
Clean, convenient and good value for the money.
|
|
Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 79% score, his arival experience with a 100% value and his check-out with a 78% rate. |
|
Submitted by Anonymous
the property was good as the website but the room not as new as on the website
...
Friendly and well situated
|
|
Submitted by Anonymous
A beautiful hotel, offering a peaceful retreat from the city, immediately opposite the Tuileries Garden and Louvre. fabulous location.
|
|
Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 87% score, his arival experience with a 83% value and his check-out with a 78% rate. |
|
Submitted by Anonymous
Great location for getting about Paris.
|
|
Submitted by Anonymous
The room (a family suite) was spacious, clean, and well laid out. The beds, however, were l |
|
