FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 3pm, Check Out before midday.
• Is the price per room/apartment or per person?
  The price is per room.
• Is breakfast included in the price and what type of breakfast?
  No.
• Can we settle the bill on arrival?
  Yes.
• Which languages are spoken at the reception?
  English, Spanish, German, Portuguese and Italian.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  The hotel is inside a very big and ancient building, maximum 7 floors and 6 lifts.
• Are there quiet, private, romantic rooms?
  Yes.
• Do the rooms/apartments have a terrace/courtyard?
  No.
• Do the rooms/apartments have a balcony?
  No balcony on the rooms.
• Do you have non smoking rooms/apartments?
  Yes.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes.
• Do you have an Internet/E-Mail point in the Property?
  Yes, we have WI-FI and a business center.
• Is there a swimming pool? When is it open?
  Yes, access free of charge.
• Is parking or garage available?
  Yes, parking is available (extra charge).
• Where can we rent a car?
  In opera.
• Which is the nearest airport?
  Roissy Charles de Gaulle: 40 minutes (24 km / 22 miles) Orly: 30 minutes (17 km / 12 miles).
• Do you have a pickup or shuttle service from and to the airport?
  Yes, on request.
• Which is the nearest bus-stop?
  Rue de Rivoli.
• Which is the nearest railway station?
  Gare de Lyon.
• Which is the nearest / how far away is / how do we arrive from the underground / subway stop?
  Tuileries or Pyramides.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  Yes, gym, and turkish bath.
• Are pets welcome?
  Yes.
• Is there a restaurant in the Property?
  Yes.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes.