FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 2pm, Check Out before midday.
• Is the price per room/apartment or per person?
  The price is per room per day.
• Is breakfast included in the price and what type of breakfast?
  No. Continental breakfast is at guests' disposal with an extra charge.
• Can we settle the bill on arrival?
  Yes.
• Which languages are spoken at the reception?
  English, Portuguese and Arab.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  6 floors with a lift.
• Are there quiet, private, romantic rooms?
  Most of the rooms are quiet.
• Do the rooms/apartments have a terrace/courtyard?
  No.
• Do the rooms/apartments have a balcony?
  No.
• Do you have non smoking rooms/apartments?
  Yes.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  No.
• Do you have an Internet/E-Mail point in the Property?
  Yes.
• Is there a swimming pool? When is it open?
  No.
• Is parking or garage available?
  A public parking is available at 500 meters.
• Where can we rent a car?
  Near the hotel.
• Which is the nearest airport?
  Paris Roissy 25.5 km - Paris Orly 14 km.
• Do you have a pickup or shuttle service from and to the airport?
  Yes, with an extra charge.
• Which is the nearest bus-stop?
  Line 47, Rue Monge stop.
• Which is the nearest railway station?
  Gare d'Austerlitz 1.5 km - Gare de Lyon 2.5 km.
• Which is the nearest / how far away is / how do we arrive from the underground / subway stop?
  RER C, Gare d'Austerlitz station. Metro Line, 7 Place Monge station.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No.
• Are pets welcome?
  No.
• Is there a restaurant in the Property?
  No.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes.