FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 2pm, Check Out before midday.
• Is the price per room/apartment or per person?
  Price is per room.
• Is breakfast included in the price and what type of breakfast?
  No breakfast is not included.
• Can we settle the bill on arrival?
  Yes.
• Which languages are spoken at the reception?
  French, English,Spansish,Chinese,Arabic.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  The building is made of 6 Floors with lift.
• Are there quiet, private, romantic rooms?
  Yes there are quiet rooms.
• Do the rooms/apartments have a terrace/courtyard?
  No there are no rooms with terrace.
• Do the rooms/apartments have a balcony?
  No there are no rooms with balcony.
• Do you have non smoking rooms/apartments?
  No smoking and smoking rooms are available.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes there is a TV in each room.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes there is a direct dial telephone from the rooms.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes there is air conditioning with no extra charge.
• Do you have an Internet/E-Mail point in the Property?
  Yes there is an internet point in the property.
• Is there a swimming pool? When is it open?
  No there is no swimming pool.
• Is parking or garage available?
  Near the hotel, there is a private parking.
• Where can we rent a car?
  The reception suggests different choices.
• Which is the nearest airport?
  Roissy Charles De Gaulle is the closest airport.
• Do you have a pickup or shuttle service from and to the airport?
  Yes there is a shuttle service.
• Which is the nearest bus-stop?
  Line 24 is the closest bus stop.
• Which is the nearest railway station?
  Saint lazare is the closest railway station.
• Which is the nearest / how far away is / how do we arrive from the underground / subway stop?
  Madeleine station is at 20 meters from the hotel.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No there is no fitness center in the property.
• Are pets welcome?
  No pets are not allowed.
• Is there a restaurant in the Property?
  Yes there is a restaurant in the hotel.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes there is a WIFI connection from the rooms.