FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 2pm, Check Out before midday.
• Is the price per room/apartment or per person?
  The price is per room.
• Is breakfast included in the price and what type of breakfast?
  Yes, our hearty buffet breakfast is included in the price.
• Can we settle the bill on arrival?
  Yes, as you prefer.
• Which languages are spoken at the reception?
  English, Spanish and German.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There are 5 floors and a lift.
• Are there quiet, private, romantic rooms?
  Yes, our rooms are very romantic and quiet.. if you are planning a romantic week-end in Paris why don't you book one of our rooms with waterbed?
• Do the rooms/apartments have a terrace/courtyard?
  No, they do not.
• Do the rooms/apartments have a balcony?
  No, they do not.
• Do you have non smoking rooms/apartments?
  Yes, we do.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, there is a Sat/Tv in each of our rooms.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, there is.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, there is, it is seasonal and there is no extra cost.
• Do you have an Internet/E-Mail point in the Property?
  Yes, we do have Wi-Fi access free or charge (everywhere in the hotel) and e-mail point (extra cost).
• Is there a swimming pool? When is it open?
  No, there is not.
• Is parking or garage available?
  Yes, parking is available free of charge.
• Where can we rent a car?
  You can rent a car 20 meters far from the hotel.
• Which is the nearest airport?
  The nearest airport is "Roissy-Charles de Gaulle".
• Do you have a pickup or shuttle service from and to the airport?
  No, we do not have.
• Which is the nearest bus-stop?
  The nearest bus-stop is "Arago Jean Jaures" (158 and 541 lines) situated 100 metres far from the hotel
• Which is the nearest railway station?
  The nearest railway station is "Grande Arche de la Défense".
• Which is the nearest / how far away is / how do we arrive from the underground / subway stop?
  The nearest subway stop is "Esplanade de la Défense",
  7 minutes walking distance from the hotel.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, there is not.
• Are pets welcome?
  Yes, they are welcome and they are free of charge.
• Is there a restaurant in the Property?
  No, there is not.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes, you can surf the Internet from the room with your own laptop.