FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 2pm, Check Out before midday.
• Is the price per room/apartment or per person?
  The price is per room/day.
• Is breakfast included in the price and what type of breakfast?
  Yes.
• Can we settle the bill on arrival?
  Yes.
• Which languages are spoken at the reception?
  French, English, German, Italian and Spanish.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  6 floors with lift.
• Are there quiet, private, romantic rooms?
  Yes, those on the garden side of the hotel.
• Do the rooms/apartments have a terrace/courtyard?
  No, but the hotel has a terrace and an interior garden.
• Do the rooms/apartments have a balcony?
  No.
• Do you have non smoking rooms/apartments?
  Yes, on request.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, 31 channels altogether.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes. No charge.
• Do you have an Internet/E-Mail point in the Property?
  Yes, an internet corner is available at the lobby. Also WIFI Connection in all rooms.
• Is there a swimming pool? When is it open?
  No.
• Is parking or garage available?
  Yes, the hotel has an underground parking.
• Where can we rent a car?
  At the Gare du Nord, 10 minutes walk.
• Which is the nearest airport?
  Roissy, 28 km;
  Orly, 18.5 km.
• Do you have a pickup or shuttle service from and to the airport?
  Yes, but it is not free.
• Which is the nearest bus-stop?
  Rue La Fayette, Cadet.
• Which is the nearest railway station?
  Gare de Lyon, Gare du Nord, Gare de l'Est: by subway.
• Which is the nearest / how far away is / how do we arrive from the underground / subway stop?
  Just cross the street La Fayette and enter in the rue Cadet. This takes you only one minute.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  Jacuzzi in the suites only.
• Are pets welcome?
  Yes.
• Is there a restaurant in the Property?
  No.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes. Also WIFI available.