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FAQs - Frequently Asked Questions


 
  • At what time can we check-in and out?
    All accommodations, Check In from midday, Check Out before midday.
  • Is the price per room/apartment or per person?
    All prices are per room.
  • Is breakfast included in the price and what type of breakfast?
    The breakfast is excluded. It is continental French classic (croissants, cereals, yoghurt, juice, coffee...).
  • Can we settle the bill on arrival?
    Yes, you can.
  • Which languages are spoken at the reception?
    Many languages are spoken: English, Spanish, Portuguese, Arabic and Italian.
  • How many floors are there in the building and do you have an elevator (lift) in the building?
    We have 6 floors. We have an elevator.
  • Are there quiet, private, romantic rooms?
    All rooms are quiet, charming and romantic, with personalised decoration.
  • Do the rooms/apartments have a terrace/courtyard?
    No, they do not.
  • Do the rooms/apartments have a balcony?
    There are 6 rooms with a balcony.
  • Do you have non smoking rooms/apartments?
    We have one floor with non smoking rooms.
  • Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
    The hotel offers plasma and LCD TV in all rooms. Iternational channels are available.
  • Is there a telephone with direct dialling in the rooms/apartments?
    Yes, there is.
  • Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
    All the rooms are air conditioned with no extra charge.
  • Do you have an Internet/E-Mail point in the Property?
    No. There is a wireless connection in the property.
  • Is there a swimming pool? When is it open?
    No, there is not.
  • Is parking or garage available?
    No private parking available.
  • Where can we rent a car?
    You can rent a car at the concierge desk.
  • Which is the nearest airport?
    The same distance for Orly and CDG Roissy.
  • Do you have a pickup or shuttle service from and to the airport?
    A shuttle service is available to Orly and CDG with extra charge.
  • Which is the nearest bus-stop?
    The nearest bus-stop is in place Etoile, 5 minutes from the hotel.
  • Which is the nearest railway station?
    The nearest railway stations are: Gare de Lyon, Gare de Montparnasse and Gare du nord.
  • Which is the nearest / how far away is / how do we arrive from the underground / subway stop?
    The nearest subway stop are Argentine and Charles de Gaulle.
  • Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
    The SPA (Hammam and Sauna) will be available from August 2005.
  • Are pets welcome?
    Small pets are welcome.
  • Is there a restaurant in the Property?
    The hotel has a small restaurant; many nice restaurants are nearby.
  • Can I connect my modem so that I can surf the Internet from my room/apartment?
    You can connect your computer to the wall socket and get broadband Internet unlimited. Also, Wi-Fi system is available in all the rooms. Access cards are sold at the reception desk.