FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  Check In: from 12:00 a.m.
  Check Out: before 11:30 a.m.
• Is the price per room/apartment or per person?
  The price is per room.
• Is breakfast included in the price and what type of breakfast?
  Our buffet breakfast is not included in the price.
• Can we settle the bill on arrival?
  Yes, you can.
• Which languages are spoken at the reception?
  We speak English, French and Italian.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There are 5 Floors with a lift.
• Are there quiet, private, romantic rooms?
  Yes.
• Do the rooms/apartments have a terrace/courtyard?
  No.
• Do the rooms/apartments have a balcony?
  No.
• Do you have non smoking rooms/apartments?
  Yes, we have.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, there is satellite TV in all the rooms.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, there is telephone with direct dialling in all the rooms.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, there is air conditioning in all the rooms.
• Do you have an Internet/E-Mail point in the Property?
  Yes.
• Is there a swimming pool? When is it open?
  No.
• Is parking or garage available?
  Nearby, at "Place de la Madeleine".
• Where can we rent a car?
  You have all the major rentacar company at the railway station.
• Which is the nearest airport?
  Orly Airport in Paris is at 17,2 km from the hotel, Charles de Gaulle is at 25 km.
• Do you have a pickup or shuttle service from and to the airport?
  No, but we can arrange on request.
• Which is the nearest bus-stop?
  The nearest bus-stop is in Rue Royale, at 500 meters from the property.
• Which is the nearest railway station?
  The nearest railway station is Gare de Saint Lazare, it is at 1,8 km from the hotel.
• Which is the nearest / how far away is / how do we arrive from the underground / subway stop?
  The nearest metro station is Madeleine, it is at 800 meters from the hotel.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No.
• Are pets welcome?
  No.
• Is there a restaurant in the Property?
  No.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes, you can.