FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 3pm, Check Out before 11am.
• Is the price per room/apartment or per person?
  The price is per room per day.
• Is breakfast included in the price and what type of breakfast?
  No the price doesn' include breakfast, and it's continental breakfast.
• Can we settle the bill on arrival?
  No.
• Which languages are spoken at the reception?
  English, Spanish, German and Italian.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  5 Floors with 2 elevators.
• Are there quiet, private, romantic rooms?
  There are very quiet and private rooms.
• Do the rooms/apartments have a terrace/courtyard?
  No.
• Do the rooms/apartments have a balcony?
  Yes some have balconies.
• Do you have non smoking rooms/apartments?
  No.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes with have the air conditioning in all the rooms with no extra charge.
• Do you have an Internet/E-Mail point in the Property?
  Yes.
• Is there a swimming pool? When is it open?
  No.
• Is parking or garage available?
  No.
• Where can we rent a car?
  Ask the reception.
• Which is the nearest airport?
  Paris Roissy 24 km - Paris Orly 18 km.
• Do you have a pickup or shuttle service from and to the airport?
  Yes.
• Which is the nearest bus-stop?
  Lines 21-27-29-68-95, Avenue de l'Opera stop.
• Which is the nearest railway station?
  Gare de Saint Lazare 1,4 km. Gare de l'Est and Gare du Nord 2 km.
• Which is the nearest / how far away is / how do we arrive from the underground / subway stop?
  Line 9, Saint-Augustin station.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No.
• Are pets welcome?
  No.
• Is there a restaurant in the Property?
  No.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes.