FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  Check-in: 14:00.
  Check-out: noon.
• Is the price per room/apartment or per person?
  Per room.
• Is breakfast included in the price and what type of breakfast?
  Breakfast is not included, buffet breakfast has an extra cost of 12 Eur per person per day.
• Can we settle the bill on arrival?
  Yes, if you wish.
• Which languages are spoken at the reception?
  French, English, Italian, Spanish and Arabic.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There are 6 floors and 1 lift.
• Are there quiet, private, romantic rooms?
  Yes, all rooms are quiet and from many of the rooms you can enjoy wonderful views of the Arc De Triomphe.
• Do the rooms/apartments have a terrace/courtyard?
  Yes, some of them have a balcony.
• Do the rooms/apartments have a balcony?
  Yes, some of them.
• Do you have non smoking rooms/apartments?
  Yes, we do.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, satellite television in all rooms.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, there is a telephone in all rooms.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, there is air conditioning at no extra charge.
• Do you have an Internet/E-Mail point in the Property?
  Yes, we do.
• Is there a swimming pool? When is it open?
  No, there is not.
• Is parking or garage available?
  Yes, in front of the hotel.
• Where can we rent a car?
  Nearby - ask at the reception for details.
• Which is the nearest airport?
  Charles de Gaulle or Orly.
• Do you have a pickup or shuttle service from and to the airport?
  No, but the shuttle (Bus to Charles de Gaulle Etoile) will leave you 20 meters away from the hotel.
• Which is the nearest bus-stop?
  The stop is located 20 meters away from the hotel and it is the bus 92.
• Which is the nearest railway station?
  Etoile (20 meters away).
• Which is the nearest / how far away is / how do we arrive from the underground / subway stop?
  Etoile (20 meters away).
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, there is not.
• Are pets welcome?
  Yes but on request.
• Is there a restaurant in the Property?
  No, there is not.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes, you can.