FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  Check-in: from 02.00 pm.
  Check-out: before 10.00 pm.
  
• Is the price per room/apartment or per person?
  Price is per room.
• Is breakfast included in the price and what type of breakfast?
  No, breakfast is not included.
• Can we settle the bill on arrival?
  No, you can not.
• Which languages are spoken at the reception?
  English, French.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  5 floors with 2 lifts.
• Are there quiet, private, romantic rooms?
  All our rooms are quiet, private and romantic.
• Do the rooms/apartments have a terrace/courtyard?
  No, they have not.
• Do the rooms/apartments have a balcony?
  No, they do not have.
• Do you have non smoking rooms/apartments?
  Yes, we have.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, a satellite TV.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, there is.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, there is.
• Do you have an Internet/E-Mail point in the Property?
  Yes, we have.
• Is there a swimming pool? When is it open?
  No.
• Is parking or garage available?
  A pubblic car parking.
• Where can we rent a car?
  You can ask to the concierge desk.
• Which is the nearest airport?
  Airport d'Orly, 13.5 km;
  Roissy "Charles de Gaulle", 26.5 km.
• Do you have a pickup or shuttle service from and to the airport?
  On request, with an extra charge.
• Which is the nearest bus-stop?
  Bus station: 57 and 91
• Which is the nearest railway station?
  Gare de Lyon.
• Which is the nearest / how far away is / how do we arrive from the underground / subway stop?
  Campo-Formio, Line 5
  Nationale, Line 6.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No.
• Are pets welcome?
  No.
• Is there a restaurant in the Property?
  No.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes.