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| |  | Traveler Reviews for Best Western Le Jardin de Cluny |  |
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9, rue du Sommerard, Paris, 75005
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| Guest Rating |  |
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85%
286 guests and 31 review |
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Travellers Reviews
Submitted by Håkan Nilsson, Karlstad, Sweden
The only slight comlaint would be that the breakfast table was poor, that means, the plates were not completet, but a little empty.
The special offer with welcome-gift and the ticket to 'Les Bateau Parisienne' was much appreciated.
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It was a clean, proper hotel, in the nicest area of Paris. The service was good and the personel friendly and helpful. It was well situated near many famous tourist sites. and the metro is never far away.
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Submitted by Maurice Gauld, Lanark, United Kingdom
Breakfast was very poor as there was not enough food for all the gueats staying at the Hotel.
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very good excellent value for money
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Submitted by Ludvik Helgason, Reykjavík, Iceland
The receptionist was very polite and very helpful, could not have been better.
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It is a beautiful hotel very well located. I would recommend a stay there.
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Submitted by Thomas Hudson, Los Angeles, CA, United States
It is a very comfortable hotel with a great staff and great rooms. Everything was excellent and exactly as indicated on the website, except that once you arrive everything is made personal by the warm and service-oriented staff. It was a pleasure staying at the hotel and one of the best hotel experiences of our multi-country trip.
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Submitted by James Duffy, Crook of Devon, KY13 0UR, United Kingdom
Very helpful reception staff, fluent in English.
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Very comfortable hotel in an excellent location, with direct RER connectionn from CDG to within a 3 minute walk of the hotel. Generous breakfast table well worth the extra few Euros. Central to main visitor attractions on foot, Metro, RER. Nearby, lots of places to eat, supermarkets and market.
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Submitted by nihat taner, Mersin, Turkey
We would have preferred a room looking towards the street. We got one facing backwards. There was no possibility to give my bestwestern card info.
Perhaps, that would have made a difference.
The room was very small and the fact that they painted the corridors was during our stay made it somehow unpleasant (smell of the paint).
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See my comments above.
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Fair for the money - considering Paris is an expensive destination.
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Submitted by Joseph Altschule
The woman at the desk was friendly,
extremely knowledgeable and helpful. She
provided extra information and made
appropriate suggestyion after she determined
that we had visited Paris on other
occasions. We arrived early in the morning,
she stored our luggage and saw to it that
our rooms were ready within the hour.
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We upgraded to the superior room upon
arrival, and it was a bit larger than most
Paris rooms we have experienced in the past.
The location was ideal. In all, no negative
surprises at all.
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The staff went out of it's way to suggest
and obtain a shuttle to the airport which
was a better rate than the one I had thought
of using. This was a big help as there were
four of us traveling together with several
peices of luggage.
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The location is really superb, the facility
is clean and well maintained, and the staff
really extends itself to the guests.
Overall, a great experience.
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See above. I would stay there again, and
recommend that friends stay there too.
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Submitted by Jason Parkin
I actually enjoyed my stay very much, and thought the location was perfect for what I wanted to do. However, my single room was tiny, and had no view whatsoever. It was even a little depressing. The room was extremely clean and well maintained. The web site might make it clearer that the single rooms are cozy and are not located on the stret side of the hotel.
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Submitted by Michelle
Because it was our anniversary, they upgraded our room from a standard double to a superior double! She also took the time to explain some sights and shops to visit.
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Wonderful hotel. Everyone was polite and helpful. I would recommend it to friends and stay there again on a return trip.
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Very quick. She throughly went over the bill to ensure we understood the cost and what we paid for.
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This hotel is in an EXCELLENT location. It is situated on a quite street in the heart of the Latin Quarter. There are many excellent restraurants and shops in the area and all sites can be seen on foot. The service is outstanding, and the rooms are exactly as shown on the website. Excellent value for your money.
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Friendly service, clean rooms (though a bit on the small side, but it is Paris), within walking distance of all the major sites and just a few blocks from a metro and RER stop. The hotel was also near many fine restaurants and cafes, so if you don't feel like going outside your arrondissement for dinner, one has many choices!
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Submitted by Sharon
Clean, comfortable hotel in an excellent location, close to a metro and rer station, Notre Dame and Sorbonne. Room and what else we saw of the hotel was beautifully decorated and, as the hotel is situated in a side street, quiet. Small courtyard garden was an added bonus. Very impressed with the choice on offer for breakfast. Would definitely return!
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Submitted by Shelley
We arrived very early in the morning and our reception was excellent. Our luggage was house - then brought up to our room for us. We were given suggestions of how to spend our morning until the room was ready. We were very pleased.
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We were very pleased with our accommodations and how professional & helpful the staff were. Wonderful!
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easy
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I don't remember exactly what you wrote but we found the hotel charming and the location absolutely outstanding.
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charming, comfortable, friendly & helpful staff, outstanding location, definitely spend the money on a superior room - which is spacious & on a quiet street.
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Submitted by Kaija
The receptionist was extremely friendly and helpful
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excellent location
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customer-friendly, central, comfortable
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Submitted by Daniela
The room was excellent as were the staff. The pillows and beds were like rocks.
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Soft pillows and a better mattress would be a plus. Otherwise an excellent hotel.
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Convienent and safe.
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Submitted by cat
We received an exceptionally warm welcome and helpful suggestions.
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Our room was very nice, clean, and spacious. It would have been quiet as well, if we had kept the windows shut. However, the air conditioning had not been switched on (or was not working) so we put up with a bit of noise from outside.
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We were a bit hesitant to choose a Best Western hotel, fearing it would be too 'American' and we'd lose out on a special Paris experience. But in reality the hotel and its location were wonderful, and it was great that the staff spoke English fluently (to aid our poor French...).
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Small but with spacious rooms, pleasant, at a great location, and a wonderful home from which to explore Paris!
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Submitted by Maria
Nice hotel. The only improvement I can think of is knowledge / recommendations of restaurants in the area.
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Nice hotel. The only improvement I can think of is knowledge / recommendations of restaurants in the area.
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Nice - small hotel accesible to attractions and on a quiet street.
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Submitted by Fabio
Too expansive the breakfast, if only a coffee is needed.
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In a quiet street, well served by Metro, very close to Notre Dame and the nice streets of the ‘Quartier Latin’ where is fine to walk during evening time looking for a Restaurant.
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Submitted by Kelly
Lovely staff, professional, friendly and helpful.
Great location.
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See above.
Very positively, will plan to stay there on the next trip to Paris. They had wifi in the lobby!
A solid three stars.
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Submitted by Jane W.
Although it was disappointing to have to wait until the stated hour of 1400 when my room would be ready it was helpful that I could leave my luggage in the basement where there was also a toilet and wash basin. It was an informal system but it worked.
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Upper halls are fairly shabby and it took getting used to the old-fashioned French system of interior hall lights being automatically turned off after a short interval, leaving you in the dark. I remembered it from past years in France. You have to leave your room key in a slot to make the room lights work. Economical and very French but less convenient.Bathroom was more modern than I expected. Bedspread particularly handsome but had a small (cigarette?) hole.
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Excellent location, especially for going to the Opera Garnier or the Louvre. On a side street with several restaurants.
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Submitted by Herbert
In general there is a good cost-benefit-
ratio, except for breakfast where a broader
offer for the price of 12 € could be
expected.
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quiet, warm, would go there again
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Submitted by Nancy
I was very surprised that it was a Best Western hotel.
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great location, great part of town
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quiet, on a side street, small room but very clean, new, comfortable and fresh.
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Submitted by Jan
Double bed could be larger, rest of the room was ok. Reception rest room could be better, larger.
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We had a quadruple room, and the room on the web site was newer, so we think. The room was not clean on the floor. The maid was still cleaning on arrival, that's perhaps why she didn't do the floor any more.
The breakfast could be better and larger. My little girl (5 years old) didn't like anything of it.
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Good and nearby the quartier latin. Breakfast can be larger.
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Submitted by Anonymous
On arrival we had a taxi and he knew exactly
where you were located and that was not a
problem finding the location.
Andrea was on the desk when we arrived and at other times she was exceptionally helpful
and her knowledge about places to eat and car rental etc was wonderful. Other people at the desk were equally helpful and very
pleasant, but Andrea was most helpful.
I would certainly stay there again and look
forward to another visit at your hotel.
Thank you.
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Very helpful. Our plane was later in the
afternoon and our luggage was kept safely and help was there when we had to leave to
get cases to the taxi.
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Good location, very clean, extremely helpful
staff.
Only complaint - breakfast - too exensive
for just coffee and a piece of toast.
A complete breakfast is fine for some but
coffee and baguette should not be the full
breakfast charge.
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Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 87% score, his arival experience with a 100% value and his check-out with a 78% rate. | |
Submitted by Anonymous
It was a very charming, typical french
hotel. The rooms were on the small side,
but the bathrooms were spacious and well
equipped with toiletries, etc.
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Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 79% score, his arival experience with a 91% value and his check-out with a 89% rate. | |
Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 79% score, his arival experience with a 91% value and his check-out with a 78% rate. | |
Submitted by Anonymous
It was as on the web site, but smaller than expected
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It was mostly as excected
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Centrally located, friendly, relatively small rooms, expensive (=Paris)
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Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 79% score, his arival experience with a 100% value and his check-out with a 61% rate. | |
Submitted by Anonymous
The receptionist was involved with an irate guest checking out. He should have asked the manager to come out to help us, which he did after awhile to deal with the person checking out.
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The bathroom was very nice and spacious. As expected the room was small.
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Submitted by Anonymous
The stay at the hotel was pleasant due to the staff being polite. However, I would point out that the inside bedsheets smelled of a previous guest and had dirty marks on them AND the top bed cover was removed for cleaning but not replaced for the rest of the stay. Why?!? Then our room door was not closed on one occasion also. We were lucky that nothing was stolen!!
Still our bathroom was clean and elevator was not noisy at all.
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The website does not show how large the rooms are in the hotel. Though we never expected luxuriousness, the room seemed quite plain and small for the price we paid.
Top marks for the internet booking system though. It worked and gave us no problems.
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Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 62% score, his arival experience with a 83% value and his check-out with a 78% rate. | |
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The reviews within this page do not necessarily reflect the views of WorldBy.Com. |
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