FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from midday, Check Out before 11.30am.
• Is the price per room/apartment or per person?
  The rates are per room and per night.
• Is breakfast included in the price and what type of breakfast?
  No, breakfast is optional, it is a buffet breakfast with an extra cost with a wide choice of fresh selected products.
• Can we settle the bill on arrival?
  Yes, you can.
• Which languages are spoken at the reception?
  English, German and Italian.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There are 6 floors and we have an elevator in the building.
• Are there quiet, private, romantic rooms?
  Half of the building is on the backside and half in front the street, which is a one way street relatively quiet. We have romantic rooms under the roof.
• Do the rooms/apartments have a terrace/courtyard?
  No, they do not.
• Do the rooms/apartments have a balcony?
  Some of the rooms of the 5th floor have a balcony.
• Do you have non smoking rooms/apartments?
  Thre are 3 floors with non smoking rooms.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  All our rooms have TV and international channels
  via satellite.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, there is a direct dialling telephone in every room.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  No, there is no air conditioning.
• Do you have an Internet/E-Mail point in the Property?
  We do have an Internet point and we have Wi-Fi access in the lobby and in the bar.
• Is there a swimming pool? When is it open?
  No, there is not.
• Is parking or garage available?
  No, but there is a public parking within 50 metres.
• Where can we rent a car?
  Ask at the reception desk.
• Which is the nearest airport?
  Charles de Gaulle or Orly.
• Do you have a pickup or shuttle service from and to the airport?
  Mainly to the airport and on request.
• Which is the nearest bus-stop?
  Montholon on Rue la Fayette.
• Which is the nearest railway station?
  Gare du Nord or Gare de L'est.
• Which is the nearest / how far away is / how do we arrive from the underground / subway stop?
  The nearest underground is Poissonniere on line no 7. It is 3 mins walk to the hotel.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, there is not.
• Are pets welcome?
  No, sorry.
• Is there a restaurant in the Property?
  No, but there are a lot of restaurants in the area and we can make reservations for you on arrival.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  We have a Wi-Fi access and connecting on the phone is also possible.