FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from midday, Check Out before midday.
• Is the price per room/apartment or per person?
  The price is per room.
• Is breakfast included in the price and what type of breakfast?
  American buffet breakafast is not included or continental breakfast served directly in your room.
• Can we settle the bill on arrival?
  Yes, you can.
• Which languages are spoken at the reception?
  English, Spanish, Italian.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There are 6 floors, we do have a lift.
• Are there quiet, private, romantic rooms?
  Yes, there are quiet and romantic rooms.
• Do the rooms/apartments have a terrace/courtyard?
  No, they do not have.
• Do the rooms/apartments have a balcony?
  Yes, they do.
• Do you have non smoking rooms/apartments?
  Yes, we do on request.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, there is a Satellite Tv.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, there is.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, there is.
• Do you have an Internet/E-Mail point in the Property?
  Yes, we do, plus Wi Fi connections.
• Is there a swimming pool? When is it open?
  No, there is not.
• Is parking or garage available?
  No, it is not available at the hotel, but there is a parking only few steps away.
• Where can we rent a car?
  At the reception.
• Which is the nearest airport?
  Orly or Charles de Gaulle.
• Do you have a pickup or shuttle service from and to the airport?
  No, we do not have, but we can arrange a taxi service.
• Which is the nearest bus-stop?
  Luxembourg.
• Which is the nearest railway station?
  Gare de Lion or du Nord.
• Which is the nearest / how far away is / how do we arrive from the underground / subway stop?
  Luxembourg, Cluny.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  There is a sauna.
• Are pets welcome?
  No, sorry they are not welcome.
• Is there a restaurant in the Property?
  No, there is not.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes, you can.