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FAQs - Frequently Asked Questions


 
  • At what time can we check-in and out?
    All accommodations, Check In from 1pm, Check Out before 11am.
  • Is the price per room/apartment or per person?
    The price is per room.
  • Is breakfast included in the price and what type of breakfast?
    No, breakfast is not included in the price.
  • Can we settle the bill on arrival?
    Yes, as you prefer.
  • Which languages are spoken at the reception?
    We speak French, English, Spanish, German and Vietnamiese.
  • How many floors are there in the building and do you have an elevator (lift) in the building?
    There are 6 floors and an elevator.
  • Are there quiet, private, romantic rooms?
    Yes, our rooms are quiet, romantic and graceful decorated.
  • Do the rooms/apartments have a terrace/courtyard?
    Some of them.
  • Do the rooms/apartments have a balcony?
    Some of them.
  • Do you have non smoking rooms/apartments?
    Yes, we do.
  • Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
    Yes, there is.
  • Is there a telephone with direct dialling in the rooms/apartments?
    Yes.
  • Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
    Air conditioning is only in the superior rooms, it is seasonal and there is no extra cost.
  • Do you have an Internet/E-Mail point in the Property?
    Free Wi-Fi (wireless) Internet access in the lobby/bar.
  • Is there a swimming pool? When is it open?
    No, there is not in the property but there is one nearby.
  • Is parking or garage available?
    No, but there is a public parking 50 meters far from the hotel.
  • Where can we rent a car?
    At the railway station or ask the reception desk.
  • Which is the nearest airport?
    Both Charles de Gaulle and Orly airports are about 15 km far from the hotel.
  • Do you have a pickup or shuttle service from and to the airport?
    No, we do not but you can ask the reservation.
  • Which is the nearest bus-stop?
    Odeon.
  • Which is the nearest railway station?
    Gare du Nord.
  • Which is the nearest / how far away is / how do we arrive from the underground / subway stop?
    The nearest subway station is Odeon (lines 4 and 10) and it is only 50 meters far from the hotel.
  • Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
    No, there is not.
  • Are pets welcome?
    No, they are not.
  • Is there a restaurant in the Property?
    No, there is not.
  • Can I connect my modem so that I can surf the Internet from my room/apartment?
    Yes, you can.