FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from midday, Check Out before midday.
• Is the price per room/apartment or per person?
  The price is per room.
• Is breakfast included in the price and what type of breakfast?
  No, breakfast is not included.
• Can we settle the bill on arrival?
  Yes, you can settle the bill on arrival.
• Which languages are spoken at the reception?
  English, Spanish, French.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There are 6 floors and 2 elevators.
• Are there quiet, private, romantic rooms?
  There are quiet and romantic rooms.
• Do the rooms/apartments have a terrace/courtyard?
  No, rooms do not have a terrace.
• Do the rooms/apartments have a balcony?
  Some rooms are with balcony.
• Do you have non smoking rooms/apartments?
  Yes, there are non smoking rooms.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, there are TV in each room.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, there is a telephone in each room.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, air conditioning is available in summer for free.
• Do you have an Internet/E-Mail point in the Property?
  Yes, there is a free internet point in lobby area.
• Is there a swimming pool? When is it open?
  No, there is no swimming pool.
• Is parking or garage available?
  No, there is no parking available.
• Where can we rent a car?
  You may rent a car at Caroussel du Louvre, at 5
  min walking.
• Which is the nearest airport?
  Orly is the closest airport.
• Do you have a pickup or shuttle service from and to the airport?
  Yes, we do have a shuttle service.
• Which is the nearest bus-stop?
  Palais-Royal is the closest bus stop.
• Which is the nearest railway station?
  Gare de Lyon is the closest station.
• Which is the nearest / how far away is / how do we arrive from the underground / subway stop?
  Metro Palais-Royal on lines 1 or 7 at 100 meters from Hotel.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, there is no fitness center.
• Are pets welcome?
  Yes, small pets are allowed.
• Is there a restaurant in the Property?
  No, there is no restaurant in the property.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  There is a WI-FI connection in all the hotel.