FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 1pm, Check Out before midday.
• Is the price per room/apartment or per person?
  Prices are per room.
• Is breakfast included in the price and what type of breakfast?
  No, is not included.
• Can we settle the bill on arrival?
  Yes, if you want.
• Which languages are spoken at the reception?
  English, French, Italian, Polonais, Arab, Spanish, Portuguese and German.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There 8 floors and 2 lifts.
• Are there quiet, private, romantic rooms?
  Yes, all our rooms are very romantic and quiet.
• Do the rooms/apartments have a terrace/courtyard?
  Yes, there are some rooms with terrace.
• Do the rooms/apartments have a balcony?
  Yes, there are some rooms with balcony.
• Do you have non smoking rooms/apartments?
  Yes, there are non smoking rooms.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Satellite TV in every room.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, there is a direct dialling telephone in every room.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, there is air conditioning free of any charge.
• Do you have an Internet/E-Mail point in the Property?
  Yes, there is Wi-Fi connection: you can rent a laptop at the reception, bring your own or connect through the TV.
• Is there a swimming pool? When is it open?
  No, there is not.
• Is parking or garage available?
  No, there is a public parking in Madeleine or Concorde.
• Where can we rent a car?
  Ask at the reception.
• Which is the nearest airport?
  Orly or Charles de Gaulle.
• Do you have a pickup or shuttle service from and to the airport?
  Yes, with an extra cost.
• Which is the nearest bus-stop?
  In front of the hotel.
• Which is the nearest railway station?
  Saint Lazare.
• Which is the nearest / how far away is / how do we arrive from the underground / subway stop?
  Concorde or Madeleine.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, there is not.
• Are pets welcome?
  Yes, small animals with an extra charge.
• Is there a restaurant in the Property?
  Yes, in our restaurant you can taste some specialities French cuisine.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes, there is Wi-Fi connection all over in the hotel.